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Changelog

All notable updates and changes to the LoyJoy Conversational AI and Marketing Platform are documented here.

unreleased​

  • Places Module
    • The autocomplete input can now be restricted to specified regions
    • The module now supports the Places API (new) version
  • Fixed a bug for gateway analytics

release-2024-09-12​

  • Analytics dates always in process / tenant time zone (time zone is shown)

release-2024-09-09​

  • List of products in manager can be found in /products
  • New Process Module Name asking for first name and last name in a single module
  • Appointment Module
    • The datetime of the booked appointment is now stored in the variable appointment_at in UTC format.
  • ItemsAccordion
    • Added handle s.t. texts in inputs can now be selected. e.g. in Questionnaires
  • Multichoice question types can now set tags
  • Azure GPT-4o-Mini is now the default LLM instead of Azure GPT-3.5-Turbo
  • Process module GPT Knowledge now uses more knowledge sources. This is enabled with newer LLMs like Azure GPT-4o-Mini and GPT-4o

release-2024-08-06​

  • New option for dropdown questions in Questionnaire module: Searchable options dropdown (Combobox)

release-2024-08-01​

  • Twitter logo updated to X in Share link module
  • Prompt and System message in GPT Gateway module are now configurable. This enables user feedback after GPT has finished answering user questions.
  • Answers of GPT Knowledge are now stored in the variable gpt_knowledge_output
  • Answers of GPT Knowledge Followup are now stored in the variable gpt_knowledge_followup_output

release-2024-07-23​

  • Added OpenAI GPT-4o-Mini and Azure GPT-4o (EU-hosted) LLMs in the Knowledge settings
  • Added Delete All Button for Knowledge sources that have been uploaded manually
  • SQL in Product Feed module
    • Added projection e.g. SELECT some_column, some_other_column FROM some_table
  • Added function
    • productsCount to count the number of products in the database
    • productsToCsv format products as CSV
    • productsValueRanges to get the value ranges of products
  • Model checking for Home Views
  • Model checking rule for borderless jump (broken, archived, suspended)
  • Model checking rule for persistent quick reply buttons in the chat footer (broken, archived, suspended)
  • Model checking rule for locales (languages) not maintained if a process has more than one language
  • Model checking rule for variable scope collision
  • Model checking rule for conditions where the question or answer in the Questionnaire module has been deleted
  • Model checking now inherits found issues to its entities (consistently)

release-2024-06-23​

  • Hubspot module now upserts contacts by default instead of creating contacts.
  • Storage indicator on process modules now indicates if process modules store in session instead of database.
  • Updated from Anthropic Claude 3 Sonnet to Claude 3.5 Sonnet
  • Optimized website crawling for problematic websites in Knowledge sources. Now the crawler is checking for events load, DOM ready and network idle.

release-2024-06-21​

  • Products API for Product feed module
    • Upload product data programmatically via API endpoint
    • Use Database connector in the Product Feed module to connect to those products
  • Added consent manager Borlabs Cookie
  • Smoothened animation for new chat messages in the chat UI
  • In SQL added ORDER BY
  • New process module Delete Variables
  • Optimized sources retrieval strategies for GPT Knowledge module
  • Optimized sources crawling

release-2024-06-06​

  • New function arrayJoin that joins an array of strings into a single string
  • New Default Prompt
  • New Prompt Builder

release-2024-04-30​

  • Google Sheets Connector: Use OAuth to connect to google sheets

release-2024-04-03​

  • Prompt Builder: Choose from a preset of prompts for the GPT Knowledge Module
  • Questionnaire: The Questionnaire module is now able to set tags
  • The Payload e.g. in API Client and Salesforce modules are now beeing validated clientside.
  • Salesforce API Mode: The Salesforce module can now send requests to the Apex REST API in Salesforce

release-2024-02-08​

  • New sources API allows you to add URL as sources or upload files

release-2024-01-22​

  • New welcoming screen in manager
    • Immediately jump to processes, knowledge, or analytics page according to role
  • Allow sorting processes alphabetical or by last change
  • New module "Featured Articles"
  • Allow linking to articles inside LoyJoy

release-2024-01-21​

  • When uploading image assets, zooming out is now possible
  • New selection of how many smart search results will be displayed at most
  • Add header for product gallery products
  • Fixed visual bug where long knowledge source tags could be pushed out of frame by an avatar
  • Fixed loyalty points required for a reward when a loyalty subprocess is connected

release-2024-01-08​

  • GPT 2.0
    • Create GPT experiences: Model incoming user messages inside experiences
    • New Process modules:
      • GPT Gateway Classify user inquries and route into different branches
      • GPT Knowledge Use your knowledge sources and articles to answer user inquries.
      • GPT Knowledge Followup Rephrase user inquries using the chat history
      • GPT Smalltalk React to chit chat and smalltalk
      • GPT Prompt Define your own Command and System Message (also available in normal experiences)
    • Adjust your GPT experience in the knowledge tab of your experience
    • Define the maximum number of results in
      • Chat footer (Knowledge settings)
      • Search Module
      • Search Widget in homeview
    • GPT cost tracking