Giveaways

In the giveaway tab, you can manage your giveaways and draw winners. First, select the chatbot with the giveaway that you want to access.

Manage Giveaways Tab

In this section, you will first see all the winners that were drawn and below that all the participants. There is always an email address for each customer. You can also see all the personal data that has been entered via the corresponding modules. This includes, for example, the postal address.

In the area of drawn participations, you can draw as many winners as you want via the button 'draw participation'. You can also export the winners as well as all participants with their data as a CSV. To do this, click on the button for the participants or the drawn winners. The data will be automatically deleted 60 days after creation.

Participations Tab

In this area, you can see all participants. You can also see all the data that the participant has entered. If, for example, the participant was asked for the postal address in the chat, it will be displayed here. You can also see in which experience the customer took part in the competition and when. You can either delete the data individually via the bin symbol or you can delete all of them via the button 'Delete all entries' at the top right. If you do not delete the data yourself, it will be deleted automatically after 60 days.

Drawn Participations Tab

Here you can see all the participants that were drawn. You can see all the personal information that was asked for in the chatbot, such as the postal address. In addition, under 'created at' you can see when the participant was drawn and under 'participated at' when the customer participated. You can either delete the data individually via the bin symbol or you can delete all of them via the button 'Delete all entries' at the top right. If you do not delete the data yourself, it will be deleted automatically after 60 days.