Loyalty

Manage Loyalty Tab

In this tab, you can see who has redeemed each reward. All the necessary information that is requested in the chat, such as the postal address, is displayed. You can download the data via the 'CSV export' button. You can either delete the data individually via the bin symbol or you can delete all of them via the button 'Delete all entries' at the top right. If you do not delete the data yourself, it will be deleted automatically after 60 days.

Redemptions Tab

In this section, you can see all customers who have redeemed a redemption. The overview is cross-processing. So that you know in which experience the reward was redeemed, this is shown next to the personal information. You can also see when the reward was redeemed. You can either delete the data individually via the bin symbol or you can delete all of them via the button 'Delete all entries' at the top right. If you do not delete the data yourself, it will be deleted automatically after 60 days.

Transactions Tab

In this area, you can see all transactions that have been made across all processes. This means that you have an overview of which customer has received or redeemed how many points. You can also see when and in which experience this happened. You can either delete the data individually via the bin symbol or you can delete all of them via the button 'Delete all entries' at the top right. If you do not delete the data yourself, it will be deleted automatically after 60 days.