BPMN Process Modules

LoyJoy ships more than 110 BPMN process modules that you drag and drop into the Process Editor. Each module encapsulates predefined logic, from "ask for first name" to "AI Agent with tool calling".

Clusters

• AI: AI Agent for tool calling, knowledge, web search, MCP
• Service: Live Chat, Handover via Email, Appointment Scheduler
• Sales / Commerce: Product Feed, Product Gallery, Coupon Code, Loyalty Points
• Auth / Compliance: Auth0, Keycloak, Microsoft Entra ID, OneTrust, Personal Data Intro
• CRM / Marketing: Salesforce Service Cloud, Hubspot, Mailchimp, Brevo
• Integrations: API Client, Web Service, Zapier, Workato

Add process modules to your chat flow

Simply drag and drop the module onto the process editor canvas, below the black circle which marks the start event.

Remove process modules from your chat flow

Again drag the module and move it over to the left where you find the process modules (we call it the process module palette). Drop the module when "Drop to delete" appears. This action cannot be reversed.

The following list of BPMN process modules is constantly evolving.