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Brevo Module

Brevo is an application designed to help you manage and optimize your email marketing campaigns. For more information on Brevo, visit Brevo. This module allows you to insert subscriptions directly into Brevo, ensuring that your email marketing lists are always up-to-date. Also you can read contact data from Brevo.

Typical Use Cases

  • Adding a new contact to your email marketing list.
  • Adding a new contact to your email marketing list with double opt-in flow.
  • Read contact data such as the first name.

How to Use the Module

  1. Email Input: Ensure you have the user's email address by using an Email module or Sign-in module earlier in your chat process.
  2. Api Key: Generate an api key in Brevo.
  3. List ID: Optionally, obtain your email list ID from Brevo.
  4. Configure the Module: Once you have the email address, Api Key and list ID, insert them into the module configuration in LoyJoy.

Mappings

You can define mappings to pass additional data from the chat to Brevo. By default only the email address is added to the contact. If you want to add additional information to the contact you can use mappings in the process module.

This will add custom fields to the contact, such as:

attributes.FIRSTNAME, attributes.LASTNAME, attributes.VORNAME, attributes.NACHNAME

These fields are documented in the Brevo attributes documentation. The attributes can be configured freely as decribed in the Brevo API documentation. Please note that depending on the initial language settings when creating your Brevo tenant, the attributes may be in German (VORNAME, NACHNAME) or English (FIRSTNAME, LASTNAME).