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First Name Module


Ask your customer for their first name.

Typical Use Cases


How to Use the Module


If you want to store this information in association with your customer, you must have a sign-in module somewhere before the first name module. If you are not using the sign-in module, you can still use this information in the conversation by using the "firstname" variable with the following syntax: ${firstname}

Ask again for value

If this option is enabled, the customer will be asked again about their first name, even if they have already answered the question.

Other texts

Here you can add an intro and a message which will be sent after the consumer input.


Your customer database has to be activated by LoyJoy to use all the Sign-in functions.