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Last Name Module

Introduction

Ask your customer for their last name.

Typical Use Cases

lastname_example_demo

How to Use the Module

Storage

If you want to store this information in association with your customer, you must have a sign-in module somewhere before the first name module. If you are not using the sign-in module, you can still use this information in the conversation by using the "lastname" variable with the following syntax: ${lastname}

Ask again for value

If this option is enabled, the customer will be asked again about their last name, even if they have already answered the question.

Other texts

Here you can add an intro and a message which will be sent after the consumer input.

Database

Your customer database has to be activated by LoyJoy to use all the Sign-in functions.