Snapshot Module
Introduction
Use the camera in the chat and ask customers to take a picture. Also use image recognition AI to identify what’s in the picture. We offer hundreds of categories, e. g. for receipts.
How to Use the Module
Tell your customer to upload an image or take a photo with the camera. When enabling image recognition, you can use categories to customize your response to different image categories.
Pick an answer to the scan:
- this can be a text response with an animation (if you want)
- or a video response
- or an automatic or decision jump to an other module
Useful tips
The following variables are created here: ${snapshot_image}, ${snapshot_image_url}
Snapshot variables
When an image is uploaded, 4 variables are created
snapshot_image
: ID of the storage item that was createdsnapshot_image_url
: URL that can be used to download the image (if the storage is turned on in the settings)snapshot_image_content_type
: Content type of the uploaded imagesnapshot_image_filename
: Filename of the uploaded image