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Snapshot Module

Introduction​

Use the camera in the chat and ask customers to take a picture. Also use image recognition AI to identify what’s in the picture. We offer hundreds of categories, e. g. for receipts.

How to Use the Module​

Tell your customer to upload an image or take a photo with the camera. When enabling image recognition, you can use categories to customize your response to different image categories.

Pick an answer to the scan:

  • this can be a text response with an animation (if you want)
  • or a video response
  • or an automatic or decision jump to an other module

Useful tips​

The following variables are created here: ${snapshot_image}, ${snapshot_image_url}

Snapshot variables​

When an image is uploaded, 4 variables are created

  • snapshot_image: ID of the storage item that was created
  • snapshot_image_url: URL that can be used to download the image (if the storage is turned on in the settings)
  • snapshot_image_content_type: Content type of the uploaded image
  • snapshot_image_filename: Filename of the uploaded image