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Scanner Module


Display a scanner so your customers can QR codes or bar codes. There is always the possibility to type numbers in manually. All the chat user needs is a camera on the device.

Typical Use Cases

You can use the scanner to provide additional information about your product such as ingredients, origin information or installation videos.

How to Use the Module

Tell your customer where to find the code to scan and to hold it in front of the camera. Maybe a picture is helpful. You can use categories to customize your response to different codes. Type the barcodes manually into the respective category.

Pick a response to the scan:

  • this can be a text response with an animation
  • or a video response
  • or an automatic or decision jump to another module

Useful tips

The following variables are created here: ${scanner_code}