Language Selection Module
Introduction
If your chatbot supports multiple languages, this module allows customers to select their preferred language, providing a more personalized experience.
Typical Use Cases
With this module, users can conveniently choose their language, ensuring content and interactions are accessible and understandable. Below is an example of a multi-language selection in the chatbot interface:
How to Use the Module
1. Setting Up Available Languages
To offer language options, go to the "Languages" tab in your experience settings. Here, you can add the languages available for selection.
2. Editing and Translating Content
You can translate the texts for each module by editing them individually translating/copying all at once using the bulk translation/bulk translation option at the bottom of the "Languages" tab. This ensures that each language version is complete and accurate.
For more information on languages check out the languages article.
3. Language Selection with the Language Selection Module
Customers will be presented with all available languages to choose from. The names of the languages can be customized under "Language Labels" to match your preferred naming.
This module is optional. In most cases, the automatic language selection based on the user's browser language is sufficient. You can find more information here.